Solid AI — Frequently Asked Questions

Solid# (also known as Solid AI or SolidNumber) is AI Business Infrastructure — 116 AI agents that actually run your business, not just advise. It combines payments, CRM, POS, analytics, voice AI, and 65+ features into one platform. The AI is the operating system. SolidNumber.com is the home of Solid AI.

Solid AI is the brand name for SolidNumber's AI Business Infrastructure. When people say "Solid AI," "Solid#," or "Solid," they're all referring to the same platform — 116 autonomous AI agents, 608 MCP tools, and a complete business operating system at solidnumber.com. Solid AI is the AI that runs your business.

Yes. Solid, Solid AI, Solid#, and SolidNumber all refer to the same AI Business Infrastructure platform at solidnumber.com. Solid# is the official brand symbol, Solid AI describes what we do, and SolidNumber is the company and domain. One platform, one mission: put your business on autopilot with AI.

Most businesses are up and running in under 5 minutes. Our AI-powered onboarding guides you through the process and automatically configures optimal settings for your specific business needs.

Absolutely! We offer personalized demos tailored to your business needs. Contact us at solidnumber.com/contact to schedule a walkthrough and see exactly how Solid# can transform your operations.

We offer three plans: Starter ($89/month), Professional ($199/month), and Enterprise ($499/month). All plans include our AI Engine and core features. Annual billing saves 15%. Visit our pricing page for detailed feature comparisons.

Yes. All plans are month-to-month with no long-term contracts. You can cancel anytime from your dashboard. Annual plans can be cancelled with a prorated refund.

Yes! Annual billing saves you 15% compared to monthly billing. That's significant savings when you commit for the year.

Your Solid Number is a comprehensive intelligence score (0-100) that measures your business health across five key pillars: operational efficiency, customer intelligence, revenue optimization, market position, and growth potential. It updates in real-time and provides actionable insights for improvement.

Payments 3.0 is the next generation of payment processing powered by AI. Unlike traditional payment systems, Payments 3.0 learns from every transaction, optimizes routing automatically, predicts fraud, and helps you save money while improving conversion rates.

Solid AI (Solid#) includes 65+ features: 116 AI agents, multiple dashboards (CRM, Finance, Analytics, E-commerce), POS system, inventory management, invoicing, voice AI, AI communications, website builder, payments processing, and much more. All integrated in one platform.

Yes. We are SOC2 Type II certified and maintain enterprise-grade security standards. Your data is encrypted at rest and in transit using AES-256 and TLS 1.3. We conduct regular security audits and penetration testing.

We maintain 99.9% uptime with redundant infrastructure across multiple data centers. Our systems are monitored 24/7 with automatic failover to ensure your business never stops.

Your data is stored in secure, SOC2-certified data centers with multiple geographic redundancy. We offer data residency options for enterprise customers with specific compliance requirements.

We integrate with Stripe, PayPal, Shopify, WooCommerce, Salesforce, HubSpot, Slack, Google Analytics, Facebook Pixel, Zapier, and many more. Our API allows custom integrations with any service.

Starter plans include email support with 24-hour response time. Professional plans get priority support. Enterprise customers receive 24/7 dedicated support with a named account manager and guaranteed response times.

Yes! Professional and Enterprise plans include full API access with comprehensive documentation. Build custom integrations, automate workflows, and extend Solid# to fit your exact needs.